At Home Point Financial, our goal is to deliver an exceptional service experience for our clients through open communication. When you have questions, we have the answers you need.

  • If Borrower(s) wants to use the 2017 Tax Returns to qualify and has recently filed (so transcripts are unavailable), we will accept 2017 Tax Returns signed by the Borrower(s), with:

  ∙Proof the tax returns were filed by one of the following:

  ∙Electronic receipt from e-filing

  ∙Stamped IRS receipt

  ∙Letter from CPA/Accountant and

  ∙Proof of either Taxes paid (canceled check) or Refund received (bank statement)

  ∙Please reference section 816 in Home Point Seller Guide

  • The [email protected] email address is available to all active Correspondents and is manned during the times of 8 am through 6 pm EST

  • HomeStyle® product updates:

  ∙Will allow some borrowers to qualify at 97% LTV/CLTV

  ∙Renovation funds up to 75% of the value when renovation project is completed

• Servicing contact information:

∙Customer Service:

  ∙Phone: 800.686.2404 available from 7:00 am – 7:00 pm EST

  ∙Email: [email protected]

  ∙For more contact information, click here

  • Expansion of refinance options for Texas Homestead properties is now available; you can view by clicking here

Have additional questions? Contact us today!