Login

Contact Us

Use the short form below to make contact, or call us directly. (800) 686-2404. (Monday through Friday, 9:00AM ET to 6:00PM ET)

To best serve you we need to first look up your loan information. Please fill out the boxes below to pull up your loan.

In order to provide the best experience, we are transitioning loans to a new portal. Your loan terms will not change. Loan details and payments are available through the new portal. If youy haven't already logged in, you will need to register your account on the new portal.

Requests for information or notices of error must be sent to the following address:

Home Point Financial Corporation
Attn: Correspondence Dept
2211 Old Earhart Rd.
Suite 250
Ann Arbor, MI 48105

New York Customers: Home Point is registered as an Exempt Mortgage Loan Servicer with the NY Superintendent. You may file complaints and obtain further information about Home Point by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1 (800) 342-3736 or by visiting the Department’s website at www.dfs.ny.gov. If you are experiencing a hardship, housing counseling services within your geographic area can be obtained by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1 (800) 342-3736, on the Department of Financial Services website at www.dfs.ny.gov or the Division of Homes and Community Renewal’s website at www.hcr.ny.gov.

Language access services are available upon request when contacting us at 1 (800) 686-2404. Translation of written communication into a language other than English is not available. A translation and description of commonly used collection terms is available in multiple languages on the New York City Department of Consumer Affairs website, www.nyc.gov/dca.

2211 Old Earhart Road, Suite 250
Ann Arbor, MI 48105
Toll Free: (800) 686-2404
wecare@homepointfinancial.com
NMLS# 7706
nmlsconsumeraccess.org

Trouble paying your mortgage?Impacted by a natural disaster?
Equal Housing Lender

© Home Point Financial Corporation d/b/a Homepoint NMLS No. 7706 is an Equal Housing Lendernmlsconsumeraccess.org. Home Point Financial Corporation does not conduct business under the name, “Homepoint” in KY, LA, NY, WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation. 2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: (888) 616-6866. HPC Insurance Agency LLC No. 0M77298. For Licensing and Disclaimers visit www.homepointfinancial.com/about-us/licenses.

This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.