Affected by COVID-19?
We're here to help
We are facing an unprecedented time in our country, and around the world, with the spread of COVID-19. We recognize this is a stressful time for you and your family, and that you may need assistance from Homepoint. Our mission is to create financially healthy homeowners and we are here to support and guide you as the situation continues to evolve.
Managing your mortgage during COVID-19
If you are facing financial difficulty and have trouble paying your mortgage, we will work with you to find the right payment option for your circumstances. None of the options provide permanent payment forgiveness but they will help you manage your payments during and after your hardship.
Mortgage options at a glance
If you haven't missed a payment on your mortgage yet, your options include:
- Cash-out Refinance
If your payment is more than 30 days past due, your options include:
- Payment Deferral Programs
- Short-term Repayment Plan
- Loan Modification
Already late on payments? Call us now to talk about your options at (800) 686-2404.
Homeowner Assistance Fund (HAF)
The American Rescue Plan Act of 2021 established the Homeowner Assistance Fund (HAF) in the U.S. Department of the Treasury in order to provide financial assistance to eligible homeowners who have suffered financial hardships during the COVID-19 National Emergency. Qualified expenses may include mortgage payment assistance, mortgage reinstatement, utilities, insurance, and other housing-related costs. If you are experiencing financial distress these additional resources may be available through your state. More information on HAF is available at U.S. Department of the Treasury and National Council of State Housing Agencies.
Homeownership Counseling Information
Housing Counselor Information: The Federal government provides contact information for housing counselors, which you can access via the Consumer Financial Protection Bureau or Department of Housing and Urban Development (HUD) or by calling (800) 569–4287.
State Specific Homeownership Support
State specific homeownership support may be available in your area. Please click here to see a list of states offering support.
If you still have questions on what options are available and how it may impact you, please call (800) 686-2404