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Help Center

We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account. If you can't find the answer online, call us at (800) 686-2404 .

refinancing a home

How long does it take to refinance?How much can I save if I refinance?View All

purchasing a home

How do I know if I should rent or buy?What should I do to get started buying a home?View All

making payments

Can I make a payment using a credit card?How can I cancel or modify an automatic payment?View All

monthly statements

How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?How do I read my monthly statement?View All

year end tax reporting

How can I sign up for paperless annual 1098 tax statements?How can I switch back to receiving annual paper tax statements in the mail after signing up for paperless?View All

security and authorizations

How do I allow my loan officer or other third party to access information regarding my account?How do I set up a mortgage passcode?View All