Help Center

We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account.

Please visit our online servicing portal for access to your loan. You can make payments, view billing statements, and more!

Servicing Portal Link

servicing transition

What’s happening with this transition?What is changing in this transition?View All

making payments

How many days in advance can I schedule my one-time payment?How can I cancel or modify an automatic payment?View All

monthly statements

How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?View All

year end tax reporting

Where do I find more detailed tax information and payment history?When will my 1098 or 1099 year-end tax statements be mailed?View All

updating your personal information

How can I change my name?How can I update my Social Security number?View All

Servicing Transfer

Is your loan being transferred from Homepoint to a new servicer? Check out our Transfer Resource Center for all the information you’ll need to make that transition as smooth as possible.

Visit Transfer Resource Center

2211 Old Earhart Road, Suite 250
Ann Arbor, MI 48105
Toll Free: (800) 686-2404
NMLS# 7706

Trouble paying your mortgage?Impacted by a natural disaster?
Equal Housing Lender

© Home Point Financial Corporation d/b/a Homepoint NMLS No. 7706 is an Equal Housing Lendernmlsconsumeraccess.org. Home Point Financial Corporation does not conduct business under the name, “Homepoint” in KY, LA, NY, WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation. 2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: (888) 616-6866. HPC Insurance Agency LLC No. 0M77298. For Licensing and Disclaimers visit www.homepointfinancial.com/about-us/licenses.

This site is not authorized by the Nevada Division of Mortgage Lending or the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the States of Nevada or New York can be facilitated through this site.