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Help Center

We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account.

Please visit our online servicing portal for access to your loan. You can make payments, view billing statements, and more!

Servicing Portal Link

servicing transition

What’s happening with this transition?What is changing in this transition?View All

purchasing a home

How do I know if I should rent or buy?What should I do to get started buying a home?View All

making payments

How many days in advance can I schedule my one-time payment?How can I cancel or modify an automatic payment?View All

monthly statements

How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?View All

year end tax reporting

Where do I find more detailed tax information and payment history?When will my 1098 or 1099 year-end tax statements be mailed?View All

security and authorizations

How do I open a secure message sent by Homepoint?View All

Servicing Transfer

Is your loan being transferred from Homepoint to a new servicer? Check out our Transfer Resource Center for all the information you’ll need to make that transition as smooth as possible.

Visit Transfer Resource Center