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Help Center

We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account. If you can't find the answer online, call us at (800) 686-2404 .

refinancing a home

Should I refinance?How much can I save if I refinance?View All

purchasing a home

How do I know if I should rent or buy?What should I do to get started buying a home?View All

making payments

I just closed with Homepoint, when is my first payment due?How many days in advance can I schedule my one-time payment?View All

monthly statements

How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?How do I read my monthly statement?View All

year end tax reporting

Where do I find more detailed tax information and payment history?When will my 1098 or 1099 year-end tax statements be mailed?View All

security and authorizations

How do I allow my loan officer or other third party to access information regarding my account?How do I set up a mortgage passcode?View All

Homepoint homeowner forms

Need a form to update permissions for your Homepoint loan? Visit our Homeowner Forms page.

Homeowner Forms

2211 Old Earhart Road, Suite 250
Ann Arbor, MI 48105
Toll Free: (800) 686-2404
NMLS# 7706

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Equal Housing Lender

Home Point Financial Corporation d/b/a Homepoint. NMLS No.7706 (For licensing information, go to: Home Point Financial Corporation does not conduct business under the name, “Homepoint” in KY, LA, MD, NY, or WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation. 2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: (888) 616-6866. For Licensing and Disclaimers visit

This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.