Help Center
We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account.
Please visit our online servicing portal for access to your loan. You can make payments, view billing statements, and more!
Servicing Portal Linkservicing transition
What’s happening with this transition?What is changing in this transition?View Allpurchasing a home
How do I know if I should rent or buy?What should I do to get started buying a home?View Allmaking payments
How many days in advance can I schedule my one-time payment?How can I cancel or modify an automatic payment?View Allmonthly statements
How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?View Allyear end tax reporting
Where do I find more detailed tax information and payment history?When will my 1098 or 1099 year-end tax statements be mailed?View Allpayoff quotes
How can third parties request a payoff quote from Homepoint?How can I request a payoff quote from Homepoint?View Allelectronic billing
What type of documents are included in your E-bill program?How do I turn E-bill on or off?View Allupdating your personal information
How can I change my name?How can I update my Social Security number?View AllServicing Transfer
Is your loan being transferred from Homepoint to a new servicer? Check out our Transfer Resource Center for all the information you’ll need to make that transition as smooth as possible.
Visit Transfer Resource Center