Help Center
We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account.
servicing transition
What’s happening with this transition?What is changing in this transition?View Allpurchasing a home
How do I know if I should rent or buy?What should I do to get started buying a home?View Allmaking payments
How many days in advance can I schedule my one-time payment?How can I cancel or modify an automatic payment?View Allmonthly statements
How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?View Allyear end tax reporting
Where do I find more detailed tax information and payment history?When will my 1098 or 1099 year-end tax statements be mailed?View Allpayoff quotes
How can third parties request a payoff quote from Homepoint?How can I request a payoff quote from Homepoint?View Allelectronic billing
What type of documents are included in your E-bill program?How do I turn on E-bill?View Allupdating your personal information
How can I change my name?How can I update my Social Security number?View AllServicing Transfer
Is your loan being transferred from Homepoint to a new servicer? Check out our Transfer Resource Center for all the information you’ll need to make that transition as smooth as possible.
Visit Transfer Resource Center