Help Center
We've gathered our homeowners' most frequently asked questions about managing their Homepoint mortgage and account. If you can't find the answer online, call us at (800) 686-2404 .
purchasing a home
How do I know if I should rent or buy?What should I do to get started buying a home?View Allmaking payments
I just closed with Homepoint, when is my first payment due?How many days in advance can I schedule my one-time payment?View Allmonthly statements
How can I switch back to receiving monthly paper statements in the mail after signing up for paperless?How do I read my monthly statement?View Allyear end tax reporting
Where do I find more detailed tax information and payment history?When will my 1098 or 1099 year-end tax statements be mailed?View Allpayoff quotes
How can third parties request a payoff quote from Homepoint?How can I request a payoff quote from Homepoint?View Allelectronic billing
What type of documents are included in your E-bill program?How do I turn on E-bill?View Allupdating your personal information
How can I change my name?How can I update my Social Security number?View AllHomepoint homeowner forms
Need a form to update permissions for your Homepoint loan? Visit our Homeowner Forms page.
Homeowner FormsServicing Transfer
Is your loan being transferred from Homepoint to a new servicer? Check out our Transfer Resource Center for all the information you’ll need to make that transition as smooth as possible.
Visit Transfer Resource Center