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servicing transition

servicing transition

What’s happening with this transition?What is changing in this transition?Is my loan number changing?I was previously set up on ACH, will that be transferring?When should I start making my mortgage payments to Home Point Financial Corporation subserviced by ServiceMac, LLC?What if I have mailed my payment to the old payment address?What if I send in payoff funds during the transition period?I did not receive transfer communication or have misplaced it, how to I obtain my new loan number?I had previously authorized Home Point Financial Corporation to share information about my loan with a third party. Is that authorization still valid?I have an escrow account; will it be transferred?Will I still receive my statements electronically?What if you are on a forbearance or loss mitigation plan?Can I continue to access my loan information at Homepoint?How can I access my new online account?I have created my new online account, but I cannot see any of my loan information.

2211 Old Earhart Road, Suite 250
Ann Arbor, MI 48105
Toll Free: (800) 686-2404
wecare@homepointfinancial.com
NMLS# 7706
nmlsconsumeraccess.org

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Equal Housing Lender

© Home Point Financial Corporation d/b/a Homepoint NMLS No. 7706 is an Equal Housing Lendernmlsconsumeraccess.org. Home Point Financial Corporation does not conduct business under the name, “Homepoint” in KY, LA, NY, WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation. 2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: (888) 616-6866. HPC Insurance Agency LLC No. 0M77298. For Licensing and Disclaimers visit www.homepointfinancial.com/about-us/licenses.

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