I did not receive transfer communication or have misplaced it, how to I obtain my new loan number?

You will receive a mailed letter and an email with the new loan number. You may also contact us to obtain at (800) 686-2404 (Monday through Friday, 8:00AM ET to 8:00PM ET). After the service transfer date, please contact us at (855) 998-3056 or email us at support@myhomepointservicing.com.

What’s happening with this transition?What is changing in this transition?Is my loan number changing?I was previously set up on ACH, will that be transferring?When should I start making my mortgage payments to Home Point Financial Corporation subserviced by ServiceMac, LLC?What if I have mailed my payment to the old payment address?What if I send in payoff funds during the transition period?I did not receive transfer communication or have misplaced it, how to I obtain my new loan number?I had previously authorized Home Point Financial Corporation to share information about my loan with a third party. Is that authorization still valid?I have an escrow account; will it be transferred?Will I still receive my statements electronically?What if you are on a forbearance or loss mitigation plan?Can I continue to access my loan information at Homepoint?How can I access my new online account?I have created my new online account, but I cannot see any of my loan information.Will my optional insurance premiums, such as life, accidental death, or disability, also be transferred?Questions?