I was previously set up on ACH, will that be transferring?
Yes, if you have already established automatic voluntary payments through our Auto-Pay service, this service will continue, and no action will be required on your part! Your first month payment will be expected to draft 8-12 calendar days after the transfer.
If you are on recurring ACH, please know there is no reason to call us as the payment will still be collected by the 10th of the month. Rest assured, during the 60-day period following the transfer date of the loan servicing, no late charges will be assessed and no negative credit reporting.