What’s happening with this transition?

On your transition date Home Point Financial Corporation subserviced by ServiceMac, LLC will start servicing your mortgage loan. We believe this will allow us to offer you an enhanced servicing experience. As part of this transition, your loan number, payment address, online portal, and our phone number will change. Nothing else about your mortgage loan terms will change.

You can contact us at (855) 998-3056 or email us at support@myhomepointservicing.com

What’s happening with this transition?What is changing in this transition?Is my loan number changing?I was previously set up on ACH, will that be transferring?When should I start making my mortgage payments to Home Point Financial Corporation subserviced by ServiceMac, LLC?What if I have mailed my payment to the old payment address?What if I send in payoff funds during the transition period?I did not receive transfer communication or have misplaced it, how to I obtain my new loan number?I had previously authorized Home Point Financial Corporation to share information about my loan with a third party. Is that authorization still valid?I have an escrow account; will it be transferred?Will I still receive my statements electronically?What if you are on a forbearance or loss mitigation plan?Can I continue to access my loan information at Homepoint?How can I access my new online account?I have created my new online account, but I cannot see any of my loan information.Will my optional insurance premiums, such as life, accidental death, or disability, also be transferred?Questions?