For Homeowners
For Businesses
Homeowner Login

Privacy Policy

  • Last Updated: March 10, 2021

Online Privacy Policy

At Home Point Financial Corporation (“we,” “us,” or “our”), we want you to know that we are serious about our responsibility to keep your information confidential and secure. This policy explains how we protect, collect and share your information. Please read this carefully to understand what we do. Maintaining your privacy and safeguarding your confidentiality is of extreme importance to us.

Collecting your personal information allows us to assist you with your financial needs. Only our employees who need to have access to your information to perform their jobs are authorized to have access to your personal information.

Scope of Policy

This Privacy Policy (the "Policy") applies to the collection, use and sharing of information that you provide to us through electronic channels such as internet, facsimile, email and/or through information you deliver to us personally or through mail delivered by the United State Postal Service. Our website may contain links to third party sites not controlled by us or covered by this Policy. We recommend you review the privacy policies of those companies.

How Do We Collect Information?

We collect your personal information when you voluntarily submit a loan application to us. We may ask you to show your driver's license, provide your employment history, provide us your contact information or give us your wage statements. We may also need information concerning your assets, income, debts and obligations. To process your loan application, we also collect your personal information from others, such as consumer reporting agencies (also called credit bureaus).

Cookie Use / Web-related Information Collection

This website uses web beacons or pixel tags in conjunction with cookies. When you visit a website, the site may place a cookie on your web browser to it can recognize your device in the future. If you return to that site later on, it can reach the cookie to remember you from your last visit and keep track of you over time.

There are two general types of cookies, single session and persistent/multi-session cookies. Single session cookies are temporary, erased when the user quits the session or closes the browser, and help with navigation on the website. Persistent or multi-session cookies remain on your device and record information when you visit websites, are stored on your device unless you manually delete them from a browser folder or until they expire.

Our Do Not Track Policy

Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.

What Information Do We Gather?

The types of information we collect and share depend on the product or service you have with us. This information can include: your contact information, your social security number, your credit information and your property value.

We may also provide certain information to others when the law requires it, for example when the information is subpoenaed, to prevent fraud or to comply with a request from a government regulator or agency.

We do not sell, rent, or lease our customer lists, customer information, or non-public information. When allowed by you and as permitted by law, there are instances when your personal information may be shared with third parties. These third parties that receive your information may not use or disclose this information except as necessary to perform services for us or on our behalf or to comply with legal requirements. We may share your personal information for our everyday purposes, such as to process your transactions, maintain your account(s), or report to credit bureaus. You cannot limit this sharing.

Federal and state regulations require that we store completed loan applications and information for a certain period of time. We must comply with these regulations and cannot completely delete your information until the requisite amount of time has passed.

Opt-Out Options

We will only contact you to offer our products and services to you. We also can share your information for joint marketing with other financial companies.

When you are a new customer, we can begin sharing your information 30 days from the date we send this notice. When you are no longer a customer, we continue to share your information as described.

You can limit this sharing by contacting us at any time through the methods listed below.

If you would like to opt out of our marketing and communications, please send an email to wecare@homepointfinancial.com

California Consumer Privacy Act (CCPA)

If you are a California resident, please review our CCPA Privacy Notice at https://www.homepointfinancial.com/ccpa-privacy-notice.

Policy Changes

We reserve the right to amend this Policy at our discretion and at any time. When we make changes to this Policy, we will post the updated policy on our website and update the policy’s “Last Updated” date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any question and/or concerns concerning this Policy please contact us at wecare@homepointfinancial.com, through our website at https://www.homepointfinancial.com or at (888) 616-6866.

2211 Old Earhart Road, Suite 250
Ann Arbor, MI 48105
Toll Free: (800) 686-2404
wecare@homepointfinancial.com
NMLS# 7706
nmlsconsumeraccess.org

Trouble paying your mortgage?Impacted by a natural disaster?
Google Play
Equal Housing Lender

Home Point Financial Corporation d/b/a Homepoint. NMLS No.7706 (For licensing information, go to: www.nmlsconsumeraccess.org). Home Point Financial Corporation does not conduct business under the name, “Homepoint” in KY, LA, MD, NY, or WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation. 2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: (888) 616-6866. For Licensing and Disclaimers visit www.homepointfinancial.com/about-us/licenses.

This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.